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Let us give you a call as soon as an agent is available. You can also request a call at a time that fits your schedule. Use this page to contact verizon customer service. After i hung up i called verizon again to attempt to get a verizon rep on the line instead of an asurion rep, however, my phone ended up disconnecting and failing the call and. Get cell phone and device insurance protection with asurion. Learn more about protecting your phone and filing a claim. Asurion provides extended verizon phone insurance for verizon customers where others donโt. Hey there, sorry to hear about the trouble are you calling this number? To be honest, i think you broke the actual contract off. Once you leave the carrier, the insurance is. Have your account info handy to verify eligibility and provide device details.